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Customer Service:
1-800-967-3331
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Vitran Express Announces General Rate Increase (March 21, 2006)
Vitran will implement a general rate increase of 5.9% effective April 3, 2006. This increase will impact those customers who are not on held rates or contracts.
In addition, customers who have commodity rates, pup load rates and pallet rates will also increase 5.9%.. Our VITR507 rates to Canada will increase 5.9%
Vitran's AMC will increase in the following applications:
* NEMF/Pennsylvania points - $90.25
* Canadian - $122.85
* Direct - $73.60
* Jointline - $100.30
Overall, we made very few changes to our extra service changes. The only one you may have occasion to be impacted by was our over length rule. We will now apply a 40%
discount to any freight in excess of 20ft. The application of this 40% will be off the agreed upon rate base in effect at the time of the shipment.
This new tariff along with our rules are now harmonized with Chris. So both carriers will be selling the same base of rates and the same rules. This should help eliminate
some confusion by shippers who have compared our two bases previously.
From the standpoint of rising costs in purchasing new tractors, trailers and forklifts we are seeing increases of 7-10% in these new purchases due to steel and energy costs.
While everyone can point to healthcare costs as an area of increased cost, as a transportation company we bear the brunt of a larger impact because 65% of our cost is related
to people. That compares to 35-50% for manufacturing and retail. We also have had to increase starting wages for drivers in an attempt to retain and attract new ones. This
is a critical factor in our continued ability to provide on time service. Lastly, we also are making a large investment with the addition of 2000 more load tables. We
purchased 1000 of these tables last year so that we can eliminate claims and enhance our productivity by utilizing more space on our line haul trailers. Vitran is committed to
being able to provide the best transportation service available for our customers and our investment in our infrastructure and people demonstrate that commitment.
Vitran Express Announces Service Center Opening in Detroit, MI (July 5, 2005)
Vitran Express, a fully-owned and operated subsidiary of Vitran Corporation Inc., Toronto, Canada, announced today
that they will be opening a new facility in the Detroit, Michigan market.
Tom Nagel, VP Sales & Marketing stated, "Due to our rapid and continued growth in the Michigan market,
we are adding this new service center so we can continue to provide the consistent and dependable service
our customers have come to expect from Vitran. This new 28-door service center located at 28800 Highland Road,
Romulus, Michigan, will service the greater Detroit metro area. Customers will be able to take advantage of
next day service to/from cities such as Toronto, Nashville, and St. Louis."
"We are very excited about what this means for our customers," said Vitran Express President, Dave Kimack.
"This addition exemplifies Vitran's relentless pursuit of 100% Customer Satisfaction," Kimack added.
Vitran Corporation, Inc. is a North American group of transportation companies offering less-than-truckload,
truckload, intermodal marketing, truck brokerage and logistics services. To find out more about Vitran Corporation Inc.
(NASDAQ: VTNC, TSX: VTN), visit the website at www.vitran.com.
Border
Pass BOL Now Available On-line (September 9, 2004)
The Border Pass BOL
is now available on-line as a downloadable PDF form. Customers using Adobe
Acrobat Standard or Adobe
Acrobat Professional will be able to fill in the form and save the
information as a reusable template for future use. Customers using Adobe
Acrobat Reader will be able to fill in the form and print it, but not save
the information.
You can get the Border Pass BOL in our Library.
Vitran
Express Announces New Partnerships (July 2, 2004)
Vitran Express has formed a service alliance with
Saia Incorporated, Southwestern Motor Transport, and New England Motor Freight
to bring single PRO shipping to major markets in North America. Whether you’re
shipping from Texas to Indiana, or Ontario to Monterrey, Vitran has you covered
with fully integrated LTL services.
* Single Pro Tracking in the U.S. and
Canada.
* Proof of Delivery documents and Bills of Lading, which are
available on all carrier’s web sites.
* Transit time info and “real time”
updated shipment status on all carrier’s web sites.
* Rate quotes through The
Web or customer service.
* Real time service reports that reflect delivery to
the end customer.
This partnership pulls together four of the
most experienced and professional carriers in the industry. Vitran Express has
served the Canadian and U.S. markets direct for over 10 years. SMT has served
the Southwest for over 70 years. Saia has been moving U.S. freight for 80 years.
NEMF for over 25 years. Call, or click, today for an immediate rate
quote!
You can get a PDF copy of the brochure in our Library.
Canadian
Customs Invoice Now Available On-line (June 30, 2004)
The Canadian
Customs Invoice is now available on-line as a downloadable PDF form. Customers
using Adobe Acrobat Standard or Adobe
Acrobat Professional will be able to fill in the form and save the
information as a reusable template for future use. Customers using Adobe
Acrobat Reader will be able to fill in the form and print it, but not save
the information.
You can get the Canadian Customs Invoice in our Library.
Bill
of Lading Now Available On-line (June 11, 2004)
The Vitran Express
Straight Bill of Lading is now available on-line as a downloadable PDF form.
Customers using Adobe Acrobat Standard or Adobe
Acrobat Professional will be able to fill in the form and save the
information as a reusable template for future use. Customers using Adobe
Acrobat Reader will be able to fill in the form and print it, but not save
the information.
You can get our Bill of Lading in our Library.
Vitran
Express Did it First
 The recent article, "Promises, Promises"
published September 15th, 03 in Traffic World magazine stands to show how
Vitran Express sets the benchmark in customer service.
Read Vitran Express' response to the
article, "Promises, Promises".
Read the
"Promises, Promises" article.
Vitran
Expands Partnership on Coverage to Pennsylvania
Vitran Express is now offering customers an added benefit by allowing their
regular direct pricing to apply to all points in Pennsylvania. For some time now
Vitran has partnered with NEMF to provide complete coverage of the northeast
along with web tracing. Now your options for Pennsylvania just got better!
For more details on how your direct coverage pricing applies, please contact
your Account Manager or our Customer Service Specialist at 1-800-967-3331
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